Practical Limits for Configurability
The last few months, my team has been working on a sample SaaS application to demonstrate the multi-tenancy concepts I’ve been describing in my papers and blog. One of the areas we spent some cycles thinking about are the aspects of configurability that a SaaS provider should allow the tenants to have. I want to share some design lessons from my team’s discussions:
Search Success with Google AdWords
The Salesforce for Google AdWords hands-on lab was one of the most impacted sessions of Dreamforce 2007. Unlike many of the track sessions which will be posted to YouTube and/or Google Video this week, a hands-on lab doesn't lend itself well to an...
Read more about Search Success with Google AdWords...Microsoft Dynamics CRM
Microsoft Dynamics CRM provides "instant-on" access to businesses that want a full-featured CRM solution with no IT infrastructure investment or setup required. Businesses can learn more about Microsoft's strategy for delivering next-generation CRM...
Read more about Microsoft Dynamics CRM...Defining Twitter
Over the holiday break I spent my time visiting with family and old friends. The trip was an eye opener for me as I realized the things we write about on Microblink were completely foreign to them. This does not just include my parents, aunts and...
Read more about Defining Twitter...Protonotes : A New Tool for Collaborating with You
I get a lot of emails about stickynotes: art projects, new products, interesting tools. There’s a lot going on in the world of “small things that stick to other things.”
But one thing is still missing: a simple, flexible tool for doing lightweight...
Read more about Protonotes : A New Tool for Collaborating with Your Team...The 6 Principles of Deliberate Marketing
Does your sales team ignore the majority of leads marketing passes on? Marketers must develop a more intimate understanding of their target customer and the market that customer serves to generate qualified buyers that Sales won’t...
Read more about The 6 Principles of Deliberate Marketing...CRM - buyer beware
I was talking to a salesman the other day about a sale he’s working on. We discussed his potential client’s requirements, and I asked him what pricing he was putting forward. The figure he came up with was considerably less than I would have...
Read more about CRM - buyer beware...